Susan Mays has spent more than three decades helping AEC firms tackle their toughest growth and engagement challenges. As Vice President of Marketing & Communications, she leads the team behind BKF’s brand, communications, proposals, and pursuits—turning complex ideas into clear, compelling stories that resonate with clients, partners, and communities.

Susan has a proven track record of building high-performing teams, stewarding successful brands, enhancing thought leadership, and guiding organizations through change. She’s known for fostering strong relationships, developing talent, and promoting collaboration. She is especially passionate about showcasing the firm’s work, creating memorable client experiences, and advancing the industry through active involvement in professional associations.

Beyond BKF, Susan serves on the board of the Mizzou Alumni Association’s Colorado chapter and volunteers with the world’s largest sanctuary dedicated to rescuing captive-born exotic animals. She can often be found reading, enjoying music from classical to rock, or searching for one-of-a-kind vintage treasures.